Live Answer Help Desk

Live Answer Help Desk

SERVICE OVERVIEW

Get help fast.  Your help line will ring directly into the Network Operations Center which strives to answer by the 2nd ring.

“Press 3 for Service. Your Call is Important to Us. Please hold for the next available operator.”

Not here.

We don’t have a phone tree.  You don’t call a switchboard.  At 20Creek, you get our dedicated numbers that ring our desks and our cell phones.  If we’re not available, you get the voicemail of the person you are calling.

Our support line rings into the Network Operations Center which monitors equipment and network health.

Pictured:  The Network Operations Center is located in the no-nonsense Mid-West of the US.